Online Physiotherapy
What is it and how does it work?
You may have heard the term ‘tele health’ or ‘tele rehab’ – this basically means a consultation via distance communication. This is not a new concept, originally being conceived in 1879! Currently, the world is starting to meet virtually more and more, and we want to continue to provide you with the care and professional service that you need to get you through the next couple of months.
You will still receive the same individualised and attentive care from our physios. We will be asking you the same questions to diagnose your issues and provide you the same evidence-based rehab exercises to be done at home.
But how will you assess me without any physical tests?
The beauty of physiotherapy is that we have a broad gamut of tests we can perform which are simple enough that you can do them from home. We may ask you to perform some tests for us, as we observe your movements, and ask you about what you are experiencing. If you’ve been with us during any of your exercise classes, you may have been subject to our physio’s eagle eyes (even from across the room!).
How will you treat me without physically being here?
If you have access to a spikey ball, tennis ball, foam roller, or family member we can direct you to the most effective spots to self-release to alleviate your symptoms and improve your movement based on what we see during your objective assessments. While not necessary, other equipment such as therabands, stretch belts and light dumbbells are a bonus.
At the end of your session, our physios will email you with a summary of the session, with pictures of your home-exercises and what steps to take from there.
What do I need at home?
- An internet connection that will support video conferencing
- A computer or device with large screen – large enough that you can see us as well
- A webcam (optional)– the higher resolution the better (plug-in, laptop, etc)
During your session it is best if you can wear form fitting shorts (think bike shorts) and for ladies just your usual bra or singlet (not a sports bra) [There will still be a level of disrobing that would be helpful to allow your physio to get a better grasp of your movements; however, if you are not comfortable with this please let your physio know and we can work out way around this]
Spikey ball or tennis ball or family member
Online platform (we are still confirming which is best for us)– an online video conferencing program
How do I book?
You can still book your session through our reception by phone or email, or by booking directly online through our website.
Phone: (02) 8065 0715
Mobile: 0466 785 820
Email: admin@livelyphysio.com.au
How will I attend my session?
A website link will be sent to you regarding your online booking 48 hours before you consult.
You will still receive an email/SMS reminder 48hrs before, so please reply ‘Y’ to confirm your appointment. Our 24-hour cancellation policy still applies, as we have people who are waiting for appointments.
Can I still claim the appointment?
Currently some Private Health Insurance companies will allow you to claim your tele-health session. However, it would be best to check your policies to see if this is covered.
We are currently awaiting further clarification from the government in regard to Enhanced Primary Care (EPC) plans which are covered by the Medicare Benefits Schedule.
Work Cover cases please call in to confirm whether your current claim can be processed through tele-health services as well.
Online Ergonomonic Assessments
What happens during these assessments?
An assessment of your work station including position of your body, monitor, desk, chair, keyboard, mouse will take place. Explanation on findings and recommendations. Basic anatomy and biomechanical explanation also will take place, along with some stretches and exercises. A summary of the session will be emailed out to you as well.
How long will these assessments take?
How can I make a booking?
Can I claim for these assessments?
